ROCK & DEATH POLICIES
At Rock & Death, we want to provide our customers with a comfortable, fair, and convenient shopping experience. See our internal policies in this section to learn more. Contact us if you have any questions.
SHIPPING POLICY
What you need to know
All our shipments are made through established courier companies. For shipments within Mexico City and the metropolitan area, we use 99minutos®. Within Mexico, shipments are made through DHL®, Estafeta®, and/or FedEx®. International shipments are made through DHL®, Estafeta®, UPS®, and/or FedEx®. We may use a different courier company due to issues beyond our control.
EXCHANGES AND RETURNS
How it works
If you require an exchange, it will only be valid for size exchanges. Model exchanges are not available. There are no returns. We are committed to always providing you with the highest quality and confidence in our products.
WARRANTY NOTICE
Our products are made with the highest quality raw materials. We have always been committed to maintaining our hallmark quality. Of course, we are human, and mistakes happen. If one occurs, we will be held accountable by exchanging your product. We will ask you to return the product and conduct a thorough quality control investigation to provide you with a suitable solution.
PRIVACY IN ROCK & DEATH
All about information security
On this website, your data is protected by the ARCO law, helping you protect your privacy and ensuring that your personal data is used responsibly.
This page is SSL certified.
PRIVACY IN ROCK & DEATH
All about information security
On this website, your data is protected by the ARCO law, helping you protect your privacy and ensuring that your personal data is used responsibly.
This page is SSL certified.